Description

Optovue iScan iVue 500 OCT w/ CAM Lens

Item Description: This unit turns on and does login to the program but there are a few messages that pops on when the unit powers on, we added pictures of them. It seems like there is something causing those messages to came on but we don’t know what that cause is, this is why we selling the unit for parts or not working and as is condition. We recommend having the unit checked by an experienced technician, the buyer will be responsible for any repair/ service expenses. We are not providing warranty and not accepting returns. If you need additional information/ pictures/ video let us know. The items come as you see them in the pictures, with no extra accessories.

Conditions: For parts or not working: Sold “as is” condition. Important Notice:Your item may require additional components that must be purchased separately. Please review the product listing to verify all included accessories.

Our working hours: We are open from Monday-Friday 9 am-5 pm, closed over the weekend and Federal holidays. All messages are answered within our work hours and orders are packed.

Terms & Conditions of Sale

By purchasing from Eyes Equipment Sales, LLC, you are agreeing to the following terms and conditions:

1) Returns/ warranty: is voided for this listing.

• Warranty & returns are voided for this listing since it’s for parts or not working, we don’t give any guarantee of functionality or any possibility of repairs.

2) Shipping: 

Ground Shipping/ Express Shipping: 

• We ship with FedEx Ground within 2-3 business days after payment has cleared. 
• All packages will have a signature required for safety reasons. 
• If the buyer wishes to have their order shipped with fast services, they must inform us with time and will get a new shipping cost. 
• Preset shipping costs only apply to deliveries within the continental United States. We don’t profit from shipping charges. 

International Shipping:

• We don’t ship internationally. International customers are responsible for setting up their own freight forwarding.

Freight Shipping:

• For large/ heavy items or items with electric tables, we ship them in a pallet. We take 3 business days after payment has cleared to prepare and ship.
• All freight companies deliver pallets outside/ curbside. They don’t do inside deliveries. 
• Freight companies drivers are not responsible for any unpacking, disposing of materials, or any setup of instruments. 
• If appointments or a call is needed before delivery, it’s the customer’s responsibility to inform us before we schedule pickups. 
• Deliveries to residences or limited truck access include additional fees and must be arranged with your salesperson before you place the order for a new estimated cost.

Shipping Damages:

• We pack every order with care and are professionally packed but there is always a chance that items arrive damaged. 
• Since these products contain delicate electronics and components, should there be any damage in shipping, contact us immediately.

3) Payments/ Financing:

• Payments must be received within 3 days. Unless notified, unpaid items will result in cancellation and relisted again.
• We don’t hold onto unpaid items unless we receive a deposit. This deposit is non-refundable.
• Our payment options are: checks, wire transfers, or credit/ debit card payments. We don’t accept PayPal.
• We offer financing through a third-party loan company called Partners Capital Group, ask us for more information before purchasing.  

4)  Additional Disclosure:

• Please ask us any questions before you purchase. Do not purchase if you need any questions answered first. We will attempt to answer all your questions.
• Feedback/ DSRs: We are committed to customer service and satisfaction. If you encounter a problem please contact us before leaving us a negative/ neutral feedback or low DSRs. We will make every effort to make your transaction with us as positive as possible.

5) Software:

• Software compatibility and equipment installation are the buyer’s responsibility.
• Software and licensing are not included with your purchase unless specified in the product listing.
• Contact your product’s manufacturer or your technician with any questions about compatibility or installation.